DEFENSE PRODUCTS DIVISION
SFA, Inc. WARRANTY TERMS AND PROCEDURE for the
END-USER of the 1500 TWPS
Contract No. DAAE07-02-D-T001
Warranty
Manufacturer warrants for 12 months from date of DD Form 250 signature the
workmanship, materials, design, and essential performance characteristics of the Product
under normal use and operation in strict accordance with the Technical Manual. To be
considered for warranty, any defect must be discovered within the warranty period and
meet the criteria herein.
Excluded from Warranty
Exclusions from warranty include, but are not limited to, the following:
a. Workmanship defects that can be corrected following Technical Manual
instructions without repair parts or replacement components (Example:
Leaking pipe connection or loose electrical wire);
b. Any damage or defect occurring, at any time, during shipment of products.
When returning products to Manufacturer for repair or replacement,
Customer assumes all risk of loss or damage;
c. Any components of the Product that are not manufactured by
Manufacturer (Wherever possible, Vendor-supplied component warranties
will be passed through to Customer);
d. Repair, damage or increase in service time caused by the use, operation,
modification, repair, installation, or storage of the Product in a manner not
in accordance with the Technical Manual, including, but not limited to: (i)
neglect or misuse, (ii) a failure or sudden surge of electrical power, (iii)
storage outside of the temperature range of 280F to 1600F, or (iv) any
other cause other than ordinary use in accordance with the Technical
Manual;
e. Repair, damage or increase in service time caused by accident by anyone
other than Manufacturer personnel, fire, flood, earthquake, water, wind,
lightning or other natural disaster, strike, inability to obtain materials or
utilities, war, civil disturbance or any other cause beyond Manufacturer's
reasonable control;
f. Normal wear parts replacement.
THE FOREGOING WARRANTIES ARE IN LIEU OF ALL WARRANTIES, EITHER
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED
WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, NONINFRINGEMENT, AND OF ANY OTHER SIMILAR OBLIGATION
ON THE PART OF MANUFACTURER.
WARRANTY - 2
